Privacy Policy
Last Updated: December 12, 2025
At GridHub, we take your privacy seriously. This policy outlines exactly how we handle your data, keeping you on the track and out of the pits.
1. Introduction
GridHub ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gridhub.co.uk and use our services, including our mod hosting, team management, and league tools.
2. Information We Collect
- Account Information: When you register (via Discord or email), we collect your username, email address, and Discord ID.
- Profile Data: Any information you choose to add to your public profile, such as bio, avatar, and social links.
- Usage Data: We automatically collect information about your interactions with the site, including IP address, browser type, and pages visited (for analytics and security).
- Modding Data: If you upload content, we store the files and metadata associated with your submissions.
3. How We Use Your Data
We use the collected data for specific, legitimate business purposes:
- To provide and maintain the GridHub platform.
- To manage your account and authentication (specifically via Discord OAuth).
- To facilitate community features like Teams and Leagues.
- To detect and prevent fraud, spam, and abuse.
- To communicate with you regarding updates, security alerts, and support.
4. Discord Integration
Our platform relies heavily on Discord for authentication and community management. By linking your Discord account, you authorize us to access your public Discord profile information (username, avatar, discriminator). We do not have access to your private messages or passwords.
5. Data Sharing & Disclosure
We do not sell your personal data. We may share information only in the following circumstances:
- With Service Providers: Third-party vendors who assist with hosting (e.g., Krystal.io), analytics, and email delivery.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
- Community Safety: To protect the rights, property, or safety of GridHub, our users, or others.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You may request account deletion at any time via your settings dashboard.
7. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("Right to be Forgotten").
- Withdraw consent at any time.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@gridhub.co.uk